Getting Involved 

We encourage our customers to engage with us in a variety of ways and we maintain a consultation register of those who are particularly interested in participation in surveys, mystery shopping and focus groups. We also encourage tenants to establish groups to represent the interests of tenants in a local development. 

For more information contact our Customer Engagement officer, Wendy Chan, on 0131 554 0403 or by emailing wendy.chan@polha.co.uk . A leaflet on our Customer Engagement Strategy can be downloaded here.

If you would like to update us on any changes to your contact details, please email info@polha.co.uk including your name, address, and tenancy number.

Forthcoming consultations - if you are particularly interested in taking part in any of these, please contact Wendy Chan as above.

(There are no consultations planned at the minute.)