Advice and Support 

 We offer a range of in-house tenant support services to help you in your tenancy:

  • A money advice worker who is based in our office to give independent, confidential advice on debt and money management.
  • A welfare rights officer who gives advice on welfare benefits; appeals; income maximisation.
  • A tenancy sustainment officer worker to help you settle into your tenancy and help you find other support you might need.  
  • Help with preparing for and finding employment.

For more information and contact details please see our tenant support leaflet.


For more information and contact details please see our tenant support leaflet.

Download Tenant Support Leaflet 

25% of customers in Leith are missing out on healthy start vouchers and these can be claimed up to your child’s 4th birthday. Below is a short helpful film and please contact the tenancy support team who can help with this along with advice on any benefit related matter. 


Please also see the short video about our Money Advice service and advice on how best to get help for managing debt and other money/budgeting problems.

 


For additional information, please visit the Money Advice Service website

 

Domestic abuse

We believe that everyone has the right to a home they feel safe in. We want to do everything we can to tackle domestic abuse and to support any of our customers or staff who may be experiencing it. There is a lot of support available across Edinburgh for people experiencing domestic abuse. We have pulled together a list of some of the key organisations which can help below. Please remember that our housing officers will always be on hand to assist in any way they can.

Abused Men in Scotland supports men experiencing domestic abuse.
http://www.abusedmeninscotland.org/

Cedar (Children Experiencing Domestic Abuse Recovery) work with children, young people and their mothers recovering from living with domestic abuse.
https://www.cedarnetwork.org.uk/

Edinburgh Women's Aid offers support, advice and information to help families stay safe.
https://edinwomensaid.co.uk/

Edinburgh Women's Rape and Sexual Assault Centre supports women who have experienced any form of sexual violence, at any time in their lives, by male or female abusers.
https://www.ercc.scot/

EdSpace provides resources aimed at men experiencing domestic abuse.
http://edspace.org.uk/factsheet/male-domestic-abuse/


Fearless supports men (including trans men) and anyone from the LGBTI+ (lesbian, gay, bi-sexual, transgender and intersex) community experiencing domestic abuse.
https://fearless.scot/


Shakti Women's Aid offers support, advocacy and information for all black/minority ethnic women, children and young people who suffer domestic abuse from partners, husbands, or other family members.
http://shaktiedinburgh.co.uk/

Victim Support Scotland provides information and support to victims of any crime, including domestic abuse.
https://www.victimsupportsco.org.uk/

Housing for people leaving the Armed Forces and ex-service personnel

The Scottish Government has published a short housing guide for people leaving the armed forces and ex-service personnel which includes contact details of organisations that may be able to help ex-service personnel find suitable housing :
https://www.gov.scot/publications/scottish-housing-guide-people-leaving-armed-forces-ex-service-personnel-9781787811539/