Most information about your tenancy can be found in your Tenant Handbook, which can be downloaded here.

As a landlord, we have a number of responsibilities to you - full details can be found in your tenancy agreement. The responsibilities include:

• to ensure the structure, fixtures and fittings of your home are kept in good condition
• to maintain any common areas where we are the majority owner
• to consult you on any changes to rent, and any significant changes to our services

As a tenant, you have certain responsibilities - most of them are just common sense! You must:

• pay your rent monthly, in advance
• keep your property in good condition and good decorative order
• allow us access for emergency repairs
• look after garden and communal areas, including bin areas
• use the property as your only principal home
• don't use the property as a place of business
• don't allow anyone within the property (or visitors to it) to act in an anti-social manner
• have respect for your neighbours
• notify the Association of any changes in the household (e.g. people moving in or out)
• don't overcrowd the property
• request permission to make alterations/improvements
• request permission to keep pets
• request permission to transfer or assign the lease to someone else
• request permission to sub-let or have a lodger
• dispose of bulky items by arrangement with the Council
• heat and ventilate your home properly
• arrange supply of utilities (gas, electricity, TV and phone)
• pay Council Tax
• allow an inspection to take place before leaving the tenancy (and provide a forwarding address)
• give four weeks notice before leaving the property