Make an appointment
1. How to make an appointment
If you would like to make an appointment with a Housing or Maintenance Officer, please contact our Customer Advice Team;
- By phone – 0131 554 0403
- By sending us a letter or email
- Or In person at the office
Appointments and inspections are usually carried out between 10-12pm and 2-4pm.
2. Speak to an officer
If our Housing and Property teams are out of the office, your query will be handled by a call back system. You should expect a call back from the Housing team by the end of the next working day and within two working days for a call back from the Property department.